Midi Health partners with Ambience Healthcare to expand women's health specialty services with generative AI

Midi Health, the digital pioneer in women's midlife care, has partnered with Ambience Healthcare to expand speciality services, leveraging Ambience's suite of AI tools that are fully integrated with Athenahealth EHR. 

Midi provides patients with virtual access to clinicians who are highly trained in perimenopause, menopause, and other aspects of female midlife health. As a pioneer in the space, they quickly found that demand for care was outpacing their ability to train new and existing clinicians.

Ambience Healthcare provides organizations with the most comprehensive suite of AI documentation tools - including an advanced AI medical scribe - designed to alleviate clinician burnout, improve system efficiency, and enable high quality care. By leveraging the Ambience AI operating system, which is fully integrated with Athenahealth EHR, Midi has tripled the number of their clinicians and extended their service line offerings across every element of menopause care as well as weight management and survivorship support.

With Ambience AutoScribe and AutoCDI, Ambience's AI medical scribe and CDI assistant, Midi clinicians have been able to save more than 3 hours per day on documentation. These time savings have enabled clinicians to dive deeper with patients during appointments, add breaks throughout the workday, and still see an additional 3 patients per day. And by training new clinicians to leverage the Ambience AI operating system, Midi has been able to reduce onboarding time by 50%.

Joanna Strober, Founder and CEO, MIDI Health: "Ambience Healthcare has been a key partner in expanding access to critical care for women during this unique life stage. Ambience was the only solution we found that consistently generates high-quality documentation for each of our subspecialties, helping us to rapidly scale services, and easily onboard new clinicians."

In addition to saving time for clinicians, Ambience's suite of AI tools has also helped significantly reduce time to care for patients. Ambience AutoScribe optimizes all documentation to accurately and appropriately include prior-authorization requirements, lowering the risk for rejections for critical treatments.

Midi Health has redefined menopausal healthcare by focusing holistically on the patient experience, ensuring that women not only receive best in class medical treatment, but are also thoughtfully guided through each element of care. These core values helped inform Midi's decision to leverage the Ambience AI operating system. With Ambience, patients can more deeply and directly interact with their clinicians, who no longer have to multitask writing notes and conducting appointments.

Stephanie Osiecki, MD, Clinical Leader, Midi: "Despite advances in technology, patients and clinicians have moved farther apart. But with Ambience's AI medical scribe, clinicians can provide their full focus without having to simultaneously work on documentation. Elements like eye contact and feeling that your clinician is fully present transform the patient experience." 

For clinicians, the Ambience AI operating system eliminates some of the most frustrating elements of practicing medicine - administrative tasks - freeing up time and energy to focus more on patients.

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