Customer intelligence and marketing CRM platform Gameball raises $3.5m seed round for international expansion
Gameball, the all-in-one customer intelligence and marketing CRM platform for consumer brands, has announced the completion of a $3.5 million fundraise to accelerate its international expansion.
A roster of global investors joined the company’s seed round including 500 Global; Africa focused funds P1 Ventures and Launch Africa; as well as Middle East firms Seedra Ventures, Arzan Ventures, Propeller and Core Vision. This round also saw participation from regional angel investors.
Gameball’s platform is a powerful marketing solution, enabling omnichannel retailers to have a 360 degree view across all customer touchpoints and journeys. Gameball’s suite of products empowers businesses to analyse customer behaviour, leverage first-party data, identify monetization opportunities, and execute retention strategies. Its fully integrated marketing suite equips marketers with customer analytics & segmentation, incentive & loyalty management, and cross-channel messaging; helping drive customer conversion and personalised engagement, while providing rich data and insights for brands.
Gameball was founded by Egyptian entrepreneurs Ahmed Khairy, Chief Executive Officer, Ahmed El Assy, Chief Product Officer and Omar Alfar, Chief Technology Officer in 2020. Since its launch, Gameball has served more than 7,000 businesses, 20 million consumers, and processes over $260 million worth of transactions every month. As part of its growth strategy, Gameball will operationalise teams in Saudi Arabia, Germany and the United Kingdom while investing in commercialisation of its product.
Ahmed Khairy, CEO, Gameball: “We built Gameball to help global brands to analyse customer behaviour, accelerate customer retention, monetize their user base, and improve customer lift-time value (LTV), all through one platform. With 7,000+ clients, 20 million consumers and transactions worth $260 million processed every month, we are excited about entering new markets and building our on-ground presence. This seed round brings on board renowned investors who will help fuel our growth, marking a critical milestone for us, as we evolve into a truly global platform.”
According to Gameball’s data, 61% of businesses report that more than half of their revenue comes from repeat customers with new customer acquisition costing 5x more than it is to keep current ones. On average, Gameball’s customers see a 3x increase in purchase frequency over the industry standard. The company’s top 5 clients using Gameball’s rules-based promotions experience a 7x increase in purchase frequency over the industry average.
Working with global brands, Gameball operates within the enterprise’s systems providing a 360 degree visibility on customer touch points. This accelerates collaboration between teams, while empowering businesses with insights to create impactful engagement.
Gameball works with businesses across sectors in the digital economy through a powerful API-first engine, including ecommerce, retail, fintech, and more, while prioritising user privacy. Today global brands such as Sega, Xiaomi, Experience Philippines and Breadfast are amongst Gameball’s clients. Gameball also provides plugins for marketplaces like Shopify and Magento, and homegrown platforms like Zid (in Saudi Arabia) to get started immediately.
Hisham Halbouny, General Partner, P1 Ventures: “The consumer landscape is evolving rapidly with brands competing for customer engagement, trust and retention. Gameball is solving a large multi-billion dollar challenge that can transform digital marketing, customer loyalty and monetisation around the world. We are thrilled to back the team on their journey as they grow their footprint in new markets.”
Built in the Middle East, Gameball works with clients globally. Over the next 12 months, Gameball will continue to invest in up-market expansion, new hires, doubling down on growth and product innovation.